Content
- General
- For what purposes does AHMIC collect your Personal Data?
- With whom can AHMIC collect and process Personal Data?
- What Personal Data can Ahmic collect and process?
- Is AHMIC responsible for other websites?
- How does AHMIC protect your Personal Data?
- What are your rights?
- How can you exercise your rights?
- Right to file a complaint with a supervisory authority.
- Can this Privacy Policy be changed?
- How long do we retain your Personal Data?
- Specific conditions when applying for a job via the Website.
- Types of Personal Data we process and the purposes of processing.
- Legal basis for processing.
- Disclosure to third parties.
- Data retention.
- Specific conditions when applying for an AHMIC franchise via this Website
- Types of Personal Data we process on our “Franchise” page and the purposes of processing.
- Legal basis for processing.
- Disclosure to third parties.
- Data retention.
- Specific conditions applicable to franchisees logging into the sub-domain https://intranet.australianice.com/
- Types of Personal Data we process.
- Purposes and legal basis for processing.
- Disclosure to third parties.
- Data retention.
- Who can you contact with questions and requests?
- Final provision.
Cookie Information
- What type of cookies does the Website use?
- For what purposes does the Website use Google Analytics?
- What information do we collect through the use of Google Analytics?
- How long is a Google Analytics cookie valid?
- How can you control, revoke, or withdraw your consent for the use of Google Analytics?
1. General
This website https://www.australianice.com (“Website“) and excluding any other linked sites is operated by Australian Homemade Ice Cream NV (“AHMIC” or “we”), and we are also the data controller of the Personal Data collected and processed on this Website in accordance with this Privacy Policy.
Australian Homemade Ice Cream N.V.
Soenenspark 44A box 104
9051 Sint-Denijs-Westrem
Belgium
Legal representative: Mathieu Verdun
VAT number: BE 0447.708.151
This Privacy Policy describes the nature of the information we collect on this Website, including information relating to identified or identifiable individuals (“Personal Data“), the purposes for which we use the Personal Data, to whom we may disclose it, and the rights and choices you can exercise regarding the use of your Personal Data. This Privacy Policy also describes how your Personal Data is secured and how you can contact us regarding our privacy practices.
We ask you to read this Privacy Policy before using or providing Personal Data on this Website.
By accessing and using this Website, you confirm that you have read and understand how we may collect, process, use, and disclose your Personal Data as described in this Privacy Policy.
Please note that before using or providing Personal Data on certain parts of this Website, you may be asked to electronically confirm your acceptance of this Privacy Policy by clicking a symbol or checkbox. Clicking the symbol or checkbox and using this Website means that you have understood and accepted how your Personal Data is collected, used, and processed as described in this Privacy Policy.
Our records of your acceptance of this Privacy Policy, the date it was accepted, and any future changes to this Privacy Policy will serve as indisputable written evidence of your consent.
2. For what purposes does AHMIC collect your Personal Data?
In certain parts of this Website, you are asked to provide your Personal Data, specifically individual data such as your name, phone number, email address, and/or address. When we ask you to enter your Personal Data to give you access to one of the Website’s features, please note that certain fields will be marked as mandatory, as these are the data we need to provide you access to the relevant functionality. If you choose not to provide us with this data, you may not be able to use these functionalities.
We may use this data for various purposes described below.
We may use your data to contact you by email or other electronic means with news about AHMIC products and offers (receiving communications, electronic communications, or general information regarding AHMIC and related products).
- Your Personal Data will be processed based on your consent – Article 6, 1., (a) of Regulation (EU) 2016/679 of April 27, 2016, concerning the protection of natural persons regarding the processing of personal data (“GDPR”) or if you are one of our existing customers, based on our legitimate interest to inform you about similar products and services we offer – Article 6, 1 (f) GDPR, provided you have not objected.
- You can withdraw your consent or object to the processing of your data for direct marketing purposes at any time.
We may also use your name and address to send you information regarding AHMIC and/or its products by mail. If we wish to contact you by phone, we may use your phone number (if you have provided it to us).
Your Personal Data will be processed based on our legitimate interest to inform you about the products and services we offer – Article 6, 1., (f) GDPR – and/or your consent – Article 6, 1., (a) GDPR, provided you have not objected.
We may use your data to respond to specific inquiries you make through the “Contact Us” section of this Website.
Your Personal Data will be processed based on our legitimate interest to respond to requests made through the “Contact Us” section of this Website. This data processing may also be useful to you as it allows us to assist you and respond to your requests – Article 6.1, (f) GDPR.
We may use your data to manage and evaluate your job application submitted through the “Jobs” section of this Website. See point 12 below for more information.
Your Personal Data will be processed to the extent that processing is necessary for pre-contractual measures taken at your request – Article 6, 1., (b) GDPR.
We may use your data to manage and evaluate your application to become an AHMIC franchisee through the “Franchise” section of this Website. See point 13 below for more information.
Your Personal Data will be processed to the extent that processing is necessary for pre-contractual measures taken at your request – Article 6, 1., (b) GDPR.
We may process your navigation data for analytical and statistical purposes, i.e., to understand how users interact with this Website, so we can improve it. See the Cookie Information below for more details.
Your Personal Data will be processed based on your consent – Article 6.1, (a) GDPR.
We may use your data for other legitimate purposes communicated to you at the time you provide your Personal Data or as otherwise permitted or required to comply with applicable laws and regulations to which we are subject.
Your Personal Data will be processed because it is required based on legitimate interests pursued by AHMIC, without your interests, freedoms, and fundamental rights prevailing – Article 6, 1., (f) GDPR.
We will need to obtain your prior consent (opt-in) for the above-mentioned purposes when required by applicable law.
3. With whom can AHMIC share Personal Data?
The Personal Data you provide to us or that we collect about you is not sold or otherwise disclosed by Australian Home Made Ice Cream except as specified hereafter or if you have given your explicit prior consent.
It may be necessary to share your Personal Data:
- with affiliated companies and/or franchisees established in the EEA for the purposes described in this Privacy Policy;
- in the event of a merger, acquisition, sale of assets, joint venture, or other transactions resulting in a complete or partial change in control or ownership of AHMIC; or in the event of a corporate restructuring, bankruptcy, insolvency proceedings, or similar circumstances, if permitted and conducted in accordance with applicable law; or
- with third-party service providers and suppliers acting on our behalf and based on our instructions, providing services to us such as web-related services, advertising, or analytics, including Google providing us with the Google Analytics service, so we can manage the internet servers and store information on backup drives. These third parties may only use the data for the purposes specified above. Any other use is prohibited.
Except as specified above, AHMIC will not disclose your Personal Data to other third parties without your prior consent unless required by a legal provision or court order. In particular, AHMIC may disclose your Personal Data in the following circumstances:
- to competent authorities to comply with our legal obligations;
- to respond to valid information requests from law enforcement or judicial authorities or when otherwise legally required or permitted;
- to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, users of the Website, or the public.
These recipients may be located in countries other than the country where your Personal Data was collected, including countries outside the European Economic Area that do not fall under an adequacy decision by the European Commission and are therefore not recognized as countries providing an adequate level of protection for personal data, including the United States of America. In any case, AHMIC will only transfer your Personal Data to recipients providing an adequate level of data protection or permitted under data protection laws with appropriate safeguards, including, but not limited to, relevant data transfer agreements based on the European Commission’s standard contractual clauses for data transfers to third countries (Article 46, paragraph 2, (c), GDPR). A copy of these appropriate safeguards can be obtained via dataprotection@ahmic.be.
In any case, AHMIC will take appropriate technical and organizational security measures to ensure adequate protection of the Personal Data transferred or disclosed in accordance with applicable law.
The number of AHMIC employees with access to Personal Data is limited and they are carefully selected. These individuals are authorized to access Personal Data to the extent necessary to properly perform their duties.
4. What Personal Data can Ahmic collect and process?
Information you provide
AHMIC collects Personal Data relating to you as a visitor to the Website (i.e., information relating to you as an identified or identifiable natural person), such as your name, age, email address, phone number, and your preferences and interests, through the use of this Website and specifically when you fill out the available forms on the Website, communicate with us, or participate in interactive features.
Automatic Information Collection
Provided you give your consent when legally required, we and our third-party service providers may use various technologies to collect and provide information about how the Website is accessed and used. Such information may relate to the number of visitors, the referral URL, the truncated IP address, and the pages visited. We use this information to gain a better understanding of how our users interact with our Website and to tailor and improve our Website accordingly. This information cannot be linked to you individually, but if we can link it, we will treat it in accordance with this Privacy Policy.
- Certain information is collected through cookies. AHMIC uses cookies and similar technologies on its Website as described in the “Cookie Information” section below.
5. Is AHMIC responsible for other websites?
- The Website may contain references (in the form of a hyperlink, banner, or button) to other sites related to this Website. This does not automatically mean that AHMIC is affiliated with these sites or their owners.
- These websites are not under the control of AHMIC. We are not responsible for the content of these websites, the products or services that may be offered by these websites, or any other use of these websites, nor for any data processing and privacy practices related to these websites. We invite you to review the privacy notices of these websites when you visit them or provide them with your Personal Data.
6. How does AHMIC protect your Personal Data?
- AHMIC takes appropriate technical and organizational measures – and requires any third-party service provider processing Personal Data on behalf and under the instruction of AHMIC to take such measures – to protect your Personal Data against accidental or unlawful destruction or accidental loss, misuse, unauthorized access, disclosure, alteration, or destruction and against any other form of unlawful processing of information as specified in applicable law.
- Please note, however, that no electronic transmission or storage of information is 100% secure. Despite the security measures we have put in place to protect your Personal Data, we cannot guarantee that data loss, misuse, or alteration will never occur.
7. What are your rights?
As a natural person whose Personal Data is processed, you have certain rights summarized below. Please note that the exercise of these rights is subject to certain obligations and conditions as set out in applicable data protection law.
Right of access
You have the right to obtain confirmation from AHMIC as to whether or not Personal Data relating to you is being processed and, if so, you have the right to request access to such Personal Data, including, but not limited to, information about the categories of Personal Data involved, the purposes of processing, and the recipients or categories of recipients. In any case, AHMIC must take into account the rights and freedoms of others, so this right is not absolute. If you request more than one copy of the processed Personal Data, AHMIC may charge a reasonable fee, taking into account the administrative costs.
Right to rectification
You have the right to ask AHMIC to correct inaccurate Personal Data relating to you. Depending on the purpose of the processing, you also have the right to request that incomplete Personal Data be completed, including by means of a supplementary statement.
Right to erasure (“right to be forgotten”)
In certain circumstances, as defined by applicable data protection legislation, you have the right to request AHMIC to delete Personal Data relating to you.
Right to restriction of processing
In certain circumstances as defined in applicable data protection legislation, you have the right to request the restriction of processing of your Personal Data. In that case, your Personal Data, except for storage, may only be processed with your consent, or for the establishment, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest.
Right to data portability
In certain circumstances as defined in applicable data protection legislation, you have the right to receive Personal Data concerning you that you have provided to AHMIC in a structured, commonly used and machine-readable format, and you may also have the right to transmit such Personal Data to another controller or to request AHMIC to transmit it directly to another controller, insofar as this is technically feasible.
Right to object
In certain circumstances as defined by applicable data protection legislation, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your Personal Data by AHMIC, and AHMIC may be required to stop processing your Personal Data, unless AHMIC demonstrates that there are legitimate and compelling reasons for the processing that override your interests and rights and freedoms, or for the establishment, exercise or defense of legal claims. This applies in particular when the processing of your Personal Data is based on AHMIC’s legitimate interests or is carried out for statistical purposes.
Right to object to direct marketing
When your Personal Data is processed for direct marketing purposes, you have the right to object at any time to the processing of your Personal Data for such direct marketing purposes (including profiling insofar as it relates to such direct marketing).
Right to withdraw consent
If you have given your consent for the processing of Personal Data as described in this Privacy Policy, you may withdraw this consent at any time with future effect. Such withdrawal does not affect the lawfulness of processing that took place before the withdrawal of consent.
8. How can you exercise your rights?
We take data protection very seriously. For this reason, we have a dedicated customer service that handles questions about your rights as described above. If you wish to exercise your rights under applicable legislation, as well as for more details and questions regarding AHMIC’s data processing activities, we invite you to contact us by sending us a dated and signed request together with a copy of your valid identity card or other valid identification document, to our address mentioned above or via email to dataprotection@ahmic.be.
9. Right to lodge a complaint with a supervisory authority
If you believe that AHMIC has not processed your Personal Data correctly, you can contact us. You also have the right to lodge a complaint with the competent supervisory authority, in particular:
- the Belgian data protection authority: https://www.gegevensbeschermingsautoriteit.be/
- the authority of the member state where your habitual residence, workplace or the place where the alleged infringement occurred is located, if you believe that the processing of your Personal Data constitutes a breach of the GDPR: https://edpb.europa.eu/about-edpb/board/members_nl
10. Can this Privacy Policy be changed?
- Subject to deviating provisions under applicable legislation, AHMIC may at any time – at its discretion – decide to change, adapt and/or supplement all or part of this Privacy Policy with future effect in accordance with what is legally permitted. Any change to this Privacy Policy will be displayed on this page and you will be notified via email (when this is appropriate or required under legal provisions and insofar as we have your email address). We will indicate at the top the date on which the Privacy Policy was last modified.
11. How long do we keep your Personal Data?
Personal Data is not kept longer than reasonably necessary for the purposes set out in point 2 above, for example, if you are subscribed to our newsletter, until you unsubscribe or cancel your newsletter subscription. Regardless of the processing of your Personal Data during the time strictly necessary to achieve these purposes, your Personal Data is then stored for the period during which we may be held liable as a result of this processing, in accordance with applicable legislation.
12. Specific conditions when you apply for a job via this Website
Types of Personal Data we process and the purposes of processing
In its capacity as data controller, AHMIC collects, processes and stores the Personal Data that you provide to us when you apply for a job via this Website, in particular when you fill out our online form for spontaneous applications or respond to a specific offer, for example, an employment offer at one of our franchisees and upload your CV. The personal data collected includes your name, first name, date of birth, address, email address and telephone number, nationality, means of transport, education, languages, work experience, type of work you wish to do, as well as all information generally found on a CV or other information that you voluntarily wish to share with AHMIC and its franchisees (where applicable) for the sole purpose of managing, evaluating, classifying, selecting and possibly recruiting candidates.
Your Personal Data is processed to the extent necessary for the performance of a contract concluded with you or for the implementation of pre-contractual measures taken at your request (Article 6, 1., b) GDPR).
For the purposes mentioned above or when legally required, AHMIC may make your Personal Data available to other entities of the AHMIC group, their franchisees as well as to third parties, as described in point 3 above.
Please note that, depending on the position for which you are applying (for example a position in another jurisdiction or at a specific franchisee), other relevant entities of the AHMIC group or their franchisees may also have access to your Personal Data and may process this data for purposes they determine in their capacity as data controllers.
Your Personal Data relating to a specific application and selection procedure in which you have participated may be retained for a period of 5 years after the end of the selection procedure, unless applicable legislation provides for shorter periods.
13. Specific conditions when you apply for an AHMIC franchise via this Website
Types of Personal Data we process on our “Franchise” page and the purposes of processing
In its capacity as data controller, AHMIC collects, processes and stores the Personal Data that you provide to us when you submit your application on this Website to become a Franchisee of “Australian Home Made Ice Cream”, in particular when you fill out our online application form, including your name, first name, date of birth, address and telephone number, as well as all other information that you voluntarily wish to share with AHMIC for the sole purpose of managing, evaluating, classifying and selecting candidate franchisees and with a view to the possible conclusion of a franchise agreement with AHMIC.
AHMIC collects and processes your Personal Data to the extent necessary for the performance of a contract concluded with you or for the implementation of pre-contractual measures taken at your request (Article 6, 1., b) GDPR).
For the purposes mentioned above and when legally required, AHMIC may make your Personal Data available to other entities of the AHMIC group, as well as to third parties, as described in point 3 above.
Please note that, depending on the business for which you submit your application (for example a business in another jurisdiction), other relevant entities of the AHMIC group may also have access to your Personal Data and may process this data for purposes they determine in their capacity as data controllers.
Your Personal Data will not be retained longer than reasonably necessary to process and evaluate your application to become a franchisee of “Australian Home Made Ice cream”, and for the entire period during which we may be held liable as a result of such processing, in accordance with applicable legislation.
14. Specific conditions that apply to franchisees who log in to the subdomain https://intranet.australianice.com/
Types of Personal Data we process
In its capacity as data controller, AHMIC collects, processes and stores the Personal Data that you provide to us when creating and using your franchisee account on the subdomain https://intranet.australianice.com/, including your name, first name, date of birth, address and telephone number, your username, your password, the history of your orders and other data relating to the use of your account.
Some information is collected through the use of cookies. AHMIC uses cookies and other similar technologies on the subdomain https://intranet.australianice.com/ as described in the “Cookie Information” section below.
Your Personal Data will be processed to the extent that processing is necessary for the performance of the contract – Article 6, 1., (b) GDPR or in accordance with a legal obligation – Article 6.1. (c) GDPR.
Your Personal Data will be processed based on our legitimate interest to inform our franchisees about our product offerings and about the various events we organize – Article 6.1, (f) GDPR.
For the purposes mentioned above and when legally required, AHMIC may make your Personal Data available to other entities of the AHMIC group, as well as to third parties, as described in point 3 above.
Personal Data will not be retained longer than reasonably necessary to manage your franchisee account and for the entire period during which we may be held liable as a result of such processing, in accordance with applicable legislation.
15. Who can you contact with questions and requests?
We have appointed a data protection officer to ensure that we always process your Personal Data in a transparent, accurate and legitimate manner. If you have questions about AHMIC’s Privacy Policy, or to exercise your rights under applicable legislation, you can contact our Data Protection Officer at dataprotection@ahmic.be by mentioning “DPO” in the subject line.
16. Final provision
This Privacy Policy is subject to Belgian law. Any disputes arising from this Website or otherwise related to this Website, without prejudice to your legal rights under applicable legislation, will be submitted to the competent court in Brussels (Belgium).
Cookie Information
What type of cookies does the Website use?
This Website uses Google Analytics, a web analytics service provided by Google, LLC (“Google“). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Website analyze how users use this Website. The information generated by the cookies regarding your use of the Website is transmitted to and stored by Google on servers in the United States. Before transfer, this information is anonymized by removing the last byte of your IP address.
For what purposes does the Website use Google Analytics?
The Website uses Google Analytics services to evaluate your use of the Website, to receive reports on website activity and to receive other services related to website activity and internet usage.
The processing of your Personal Data in the context of our use of Google Analytics is based on your consent, which you give by clicking “Accept” on the Website’s cookie banner. You can always withdraw your consent, as explained below.
What information do we collect through the use of Google Analytics?
The information we collect through the use of Google Analytics includes: number of visitors, referral URLs, shortened IP address and the pages visited.
How long does a Google Analytics cookie remain valid?
A Google Analytics cookie expires at most 2 years after the date it was placed.
How can you control, refuse or withdraw your consent for the use of Google Analytics?
You can refuse your consent for the use of Google Analytics by not clicking “Accept” on the Website’s cookie banner. Additionally, you can refuse the use of cookies by selecting the appropriate settings for your browser. However, please note that in this case you may not be able to use all functionalities of the Website.
You can also stop the collection of your usage data and the processing of data by Google by downloading and installing the extension for your current browser via the following link: http://tools.google.com/dlpage/gaoptout?hl=en
For more information about Google Analytics, you can consult the following pages:
www.google.com/policies/privacy/partners/
The code.google.com page that describes the use of cookies by Google Analytics